GUESTALIS · YOUR DATA

Delete your data

Last updated: September 24, 2026

You can ask Antoine Delorme, the operator of Guestalis, to delete your account, stay or conversation data, including data received through WhatsApp.

Send a request

1. Write to antoine.delorme@guestalis.com with the subject “Guestalis data deletion”.
2. Include the account email address or WhatsApp number used, the home and approximate dates of the exchanges. Specify whether the request concerns one conversation or all your data.
3. We will verify that the request concerns you and inform you of its handling. Do not send a password, verification code or identity document unless a specific need has been explained to you.

What deletion covers

Depending on your request, deletion covers conversations, their summaries, questions saved for the host, guest records and the association between your WhatsApp number and a home. For a host account, also specify what should happen to homes and any active subscription. A deletion request does not replace cancelling your subscription in the billing area.

Data that must be retained for a legal obligation or dispute may be excepted. The reason and scope of any exception will be explained to you.

In your host workspace

You can delete a home and its conversations from its details page. Deleting a guest record alone leaves existing conversations: use the request above for complete erasure.

WhatsApp and other services

Deleting a chat in your WhatsApp app does not delete data already received by Guestalis. Conversely, our deletion does not remove copies on participants’ phones or data Meta, your host or a provider retains for its own obligations. Contact the relevant service as well if needed.